We want you to be fully satisfied with your Bee Ulmo experience. If for any reason you’re not completely happy with your purchase, we’re here to help.

Return Window

We offer a 7-day return period from the date your order is delivered. To initiate a return, please contact us at null@beeulmo.com with your order number and reason for return.

Return Eligibility

To qualify for a return:

• The product must be unopened, unused, and in its original condition.

• The original packing slip must be enclosed in the return package.

Return Process

Once your return request is received and approved:

1. We will arrange a return shipment via our logistics partner.

2. When the returned product arrives at our warehouse, it will be inspected.

3. If the item is in original and resalable condition, your refund will be processed.

Refunds

Refunds will be issued to your original payment method, minus a 20% restocking fee.

Please note:

• Restocking charges are non-refundable.

• Refunds may take up to 5–7 business days to appear on your statement after processing.

Questions?

If you have any questions about your return or need assistance, feel free to reach out to us at null@beeulmo.com.